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iPhone 4 problemi di ricezione, soluzione da Apple: aumenteremo le tacche!

Postato 2 luglio 2010 da Gti in News

iPhone 4 e i problemi di ricezione, Apple trova la soluzione: entro qualche giorno un fix che aumenta le tacche…

iPhone 4 | I problemi di ricezione hanno finalmente una soluzione. Entro qualche giorno Apple rilascerà una patch che ingrandisce, allarga, aumenta ed amplifica non l’antenna, non la sua sensibilità, non la potenza, ma la dimensione delle “tacche” che sul display misurano e segnalano la portata e l’intensità del segnale GSM e della connessione dati. In altre parole: indipendentemente dalla possibilità di navigare sul Web, o di effettuare chiamate, i possessori di iPhone 4 vedranno scomparire del tutto gli indicatori della presenza “di campo” solo spegnendo lo smartphone. O viceversa: il misuratore sarà tarato “per difetto” in modo che, anche in presenza di “pieno campo“, eventuali cadute di segnale conseguenti ad una “impugnatura sbagliata” saranno giustificabili.

A seguire è disponibile il testo completo della lettera aperta di Apple, relativa al prossimo rilascio di un fix (con soluzione del problema) per iPhone 4:  preferiamo lasciarla in lingua originale per scongiurare interpretazioni linguistiche che non siano strettamente letterali. Ma prima un video, proposto dalla regia.


iPhone 4, problemi di ricezione, fix, soluzione, ed il cucchiaio non esiste – Matrix


La lettera aperta di Apple ai possessori di iPhone 4


Dear iPhone 4 Users,

The iPhone 4 has been the most successful product launch in Apple’s history. It has been judged by reviewers around the world to be the best smartphone ever, and users have told us that they love it. So we were surprised when we read reports of reception problems, and we immediately began investigating them. Here is what we have learned.

To start with, gripping almost any mobile phone in certain ways will reduce its reception by 1 or more bars. This is true of iPhone 4, iPhone 3GS, as well as many Droid, Nokia and RIM phones. But some users have reported that iPhone 4 can drop 4 or 5 bars when tightly held in a way which covers the black strip in the lower left corner of the metal band. This is a far bigger drop than normal, and as a result some have accused the iPhone 4 of having a faulty antenna design.

At the same time, we continue to read articles and receive hundreds of emails from users saying that iPhone 4 reception is better than the iPhone 3GS. They are delighted. This matches our own experience and testing. What can explain all of this?

We have discovered the cause of this dramatic drop in bars, and it is both simple and surprising.

Upon investigation, we were stunned to find that the formula we use to calculate how many bars of signal strength to display is totally wrong. Our formula, in many instances, mistakenly displays 2 more bars than it should for a given signal strength. For example, we sometimes display 4 bars when we should be displaying as few as 2 bars. Users observing a drop of several bars when they grip their iPhone in a certain way are most likely in an area with very weak signal strength, but they don’t know it because we are erroneously displaying 4 or 5 bars. Their big drop in bars is because their high bars were never real in the first place.

To fix this, we are adopting AT&T’s recently recommended formula for calculating how many bars to display for a given signal strength. The real signal strength remains the same, but the iPhone’s bars will report it far more accurately, providing users a much better indication of the reception they will get in a given area. We are also making bars 1, 2 and 3 a bit taller so they will be easier to see.

We will issue a free software update within a few weeks that incorporates the corrected formula. Since this mistake has been present since the original iPhone, this software update will also be available for the iPhone 3GS and iPhone 3G.

We have gone back to our labs and retested everything, and the results are the same— the iPhone 4’s wireless performance is the best we have ever shipped. For the vast majority of users who have not been troubled by this issue, this software update will only make your bars more accurate. For those who have had concerns, we apologize for any anxiety we may have caused.

As a reminder, if you are not fully satisfied, you can return your undamaged iPhone to any Apple Retail Store or the online Apple Store within 30 days of purchase for a full refund.

We hope you love the iPhone 4 as much as we do.

Thank you for your patience and support.



Fonte: Apple

iPhone 4 problemi di ricezione, soluzione da Apple: aumenteremo le tacche!

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